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Terms & Conditions

 

Last updated: 28_Dec_2025

 

Welcome to Heyvii. These Terms & Conditions (“Terms”) govern your use of https://heyvii.com (the “Site”) and any services offered by HeyVii (“we”, “us”, “our”).

By browsing or using this Site, you agree to these Terms.

If you do not agree, please stop using the Site immediately.

​

 

 

1. About Heyvii

 

1.1. Heyvii is a digital-first studio providing branding, UX, web design, website development, and strategic consulting services (“Services”).

 

1.2. The Site is operated by HeyVii Pte. Ltd., Singapore.

 

1.3. We may update these Terms at any time. Changes take effect upon publication on this page. Your continued use of the Site signifies acceptance of the updated Terms.
 

 

 

2. Use of the Website

 

By using this Site, you agree to:

 

  • Access the Site only for lawful purposes

  • Not attempt to disrupt, hack, or damage the Site or Heyvii’s systems

  • Not copy, reproduce, or exploit any content without permission

  • Not use the Site to send unsolicited messages or spam

 

We may suspend or block access if your use violates these Terms or harms our business or reputation.
 

 

 

3. Quotes, Proposals & Project Agreements

 

3.1. All projects require a written proposal, agreement, or invoice to confirm scope, deliverables, and pricing.

 

3.2. Work begins only after:

 

  • Agreement is accepted, and

  • Initial deposit is paid (unless otherwise agreed)

 

3.3. Timeline estimates depend on your responsiveness. Delays in feedback or content may extend deadlines.

 

3.4. Any work outside the agreed scope will be quoted separately.
 

 

 

4. Intellectual Property

 

4.1. All content on the Site—including text, visuals, branding, graphics, layouts, code, and design—is owned by Heyvii and protected under copyright and international IP laws.

 

4.2. You may not use, reproduce, or distribute any part of the Site without written permission.

 

4.3. For client projects:

 

  • HeyVii retains ownership of working files (Figma, source files, drafts, internal documents) unless purchased separately.

  • Final approved deliverables are licensed to the client for their business use only.

  • Heyvii may display completed work in our portfolio unless a confidentiality agreement states otherwise.
     

 

 

5. Payments, Deposits & Refunds

 

5.1. Deposits are required to secure your project.

 

5.2. Deposits are non-refundable, as they reserve studio time and resources.

 

5.3. Final payment is due before delivery of final files, website launch, or handover.

 

5.4. Late payments may incur delays to project timelines.
 

 

 

6. Client Responsibilities

 

Clients agree to:

 

  • Provide timely feedback and approvals

  • Supply accurate content, assets, or information required for the project

  • Ensure they have rights to any material they provide

 

HeyVii is not responsible for delays caused by late feedback or missing content.
 

 

 

7. Accuracy & Disclaimer

 

7.1. Information on the Site is provided “as is.”

We do not guarantee the accuracy, completeness, or reliability of any content.

 

7.2. Your use of the Site is at your own risk.

HeyVii is not liable for:

 

  • Loss of data

  • Errors, interruptions, or downtime

  • Business losses or lost opportunities

  • Issues caused by third-party platforms (e.g., hosting providers, CMS, integrations)

 

7.3. We aim to maintain secure systems but cannot guarantee the Site will always be virus-free.
 

 

 

8. Limitation of Liability

 

To the maximum extent permitted by law:

 

  • Heyvii is not liable for indirect, incidental, or consequential damages.

  • Our total liability is limited to the amount you paid us for the Services in question.

 

Nothing in these Terms limits your rights under mandatory laws in your country.
 

 

 

9. Termination

 

Heyvii may terminate a project or access to the Site if:

 

  • You breach these Terms

  • Payments are not made

  • You engage in abusive, harmful, or unethical conduct

 

Upon termination, all completed work up to that point remains payable.
 

 

 

10. Indemnity

 

You agree to indemnify HeyVii against claims, losses, damages, or expenses resulting from:

 

  • Your misuse of the Site

  • Your breach of these Terms

  • Any material you supply that infringes third-party rights
     

 

 

11. Dispute Resolution

 

If a dispute arises:

 

  1. Both parties agree to attempt resolution informally first

  2. If unresolved, mediation will occur (location or platform agreed by both parties)

  3. Legal action may only be taken if mediation fails
     

 

 

12. Governing Law

 

These Terms are governed by the laws of Singapore.

Any disputes will be handled under Singapore jurisdiction.

 

Clients outside Singapore agree that Singapore law applies, regardless of their location.
 

 

 

13. Severability

 

If any clause is found to be invalid or unenforceable, the remaining Terms remain fully in effect.
 

 

 

14. Contact Us

 

For questions about these Terms:

 

veronica@heyvii.com

https://heyvii.com

Singapore

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