Privacy Policy
Last updated: 28_Dec 2025
This Privacy Policy describes how HeyVii (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit https://www.heyvii.com (the “Site”) or work with us as a client.
We are a Singapore-registered business working with clients worldwide.
By using this Site, you agree to the terms described in this Policy.
1. Personal Information We Collect
A. Information you provide directly
When you contact us, submit a form, book a call, or become a client, we may collect:
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Name
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Email address
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Phone number
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Business details
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Project information
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Any other information you choose to share
B. Device & Usage Information
When you visit the Site, we automatically collect certain technical information, including:
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IP address
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Browser type
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Time zone
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Cookies
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Pages viewed
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Referring websites or search terms
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How you interact with the Site
This is referred to as “Device Information.”
We collect this using:
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Cookies
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Log files
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Analytics tools (such as Google Analytics, Hotjar, Contentsquare, etc.)
2. How We Use Your Information
We use the information we collect to:
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Communicate with you
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Respond to enquiries or service requests
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Deliver and manage client projects
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Improve and optimise the Site
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Screen for risk, fraud, and security issues
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Analyse how visitors use the Site
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Provide information, resources, or updates aligned with your preferences
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Run advertising or retargeting campaigns (only where consent is provided)
We use Device Information in particular to:
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Detect potential risk or fraud
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Understand how visitors interact with our pages
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Improve user experience and site performance
3. Sharing Your Information
We may share your information with trusted third-party tools that support our business operations, such as:
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Website hosting providers
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Analytics tools (Google Analytics, Hotjar, etc.)
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Email/CRM platforms
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Payment processors (if applicable)
These partners process your data only as needed to perform their services.
We do not sell your personal information.
We may also share information if required by law, to comply with regulations, or to protect our rights.
4. International Data Transfers
As a Singapore-based business working globally, your information may be transferred, stored, or processed:
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In Singapore
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In your country of residence
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In countries where our service providers operate (e.g., US, EU, Australia)
We ensure that reasonable safeguards are in place for international transfers.
5. Your Rights
Depending on your location (e.g., Australia, EU/EEA, UK), you may have rights to:
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Access the personal data we hold
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Request correction or updates
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Request deletion of your information
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Withdraw consent for communications
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Restrict or object to processing
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Request data portability
To exercise your rights, contact us at veronica@heyvii.com.
We may require identity verification for security purposes.
6. Data Retention
We keep your information only for as long as necessary to:
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Deliver services
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Maintain business records
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Comply with legal obligations
Client project data may be stored longer for operational or accounting purposes unless deletion is requested.
7. Minors
The Site and our services are not intended for individuals under 18 years old.
We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect:
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Operational changes
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Legal requirements
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Updated technology or practices
The “Last updated” date will be revised accordingly.
9. Contact Us
For questions, concerns, or privacy-related requests, you can contact us:
Singapore